Mark Kattoura, Ph.D.
markakattoura@gmail.com
https://www.linkedin.com/in/markkattoura
Summary
■ Communications professional eager to support cross-functional marketing initiatives, as shown by working with teams of 6 people to develop, schedule, and manage strategies across multiple channels, leading to 42 percent improvement in customer engagement.
■ Strong interest in creating business solutions within budget and across platforms, demonstrated by positive feedback and revenue from 57 collaborations with internal and external customers, and industry leaders, resulting in team harmony and consensus.
■ Motivated to launch and manage projects and branding initiatives to reach new product and service markets, as evidenced by smooth handoff to other departments and 80 percent year-to-year improvement in client satisfaction.
Work Experience
Marketing Communications and Public Affairs/Digital Content Manager
Gained at Pierson Media Marketing in Miami, FL; JDD LLC (WFLM-FM), StarGroup, Hubbard Broadcasting, CareerSource in West Palm Beach, FL; and Bluegreen Corporation in Boca Raton, FL
■ Ready to take on cross-functional initiatives, as shown by working with teams of 12 people to develop, schedule, and manage digital content across multiple channels, leading to 42 percent increase in new visitor traffic and inquiries, and increased client trust.
■ Proven leader with the ability to contribute to group efforts to develop and apply innovative solutions for use by various audiences, indicated by smooth handoff and 38 percent increase in positive external feedback.
■ Prepared to support public relations strategies, as demonstrated by collaborating with 7 internal teams to implement online components and tactics, resulting in 40 percent increase in client trust and satisfaction.
Education
Ph.D. in Comparative Studies (Communication and Sociology)
M.A. in Communication
B.A. in Communication, Minor in Sociology
Techniques, Technical Skills & Documentation
Marketing Communications
Business Research and Data Analysis
Teachable and Easy to Correct and Instruct
Cultural Alignment
Public Relations
Yield to Authority
Cross-Functional Collaboration
Conflict Mitigation
Project Management
Digital Campaigns
Problem Solving
Community Engagement
B2B/B2C/B2G Solutions
Strategic Planning
Generative AI Skills
Organizational Growth
Program Support
Affiliations & Hobbies
■ Communications Director, International Association of Business Communicators (IABC) Florida Chapter
■ Member, Public Relations Society of America (PRSA) Palm Beach Chapter
■ Member, Florida Public Relations Association (FPRA)
■ Member, Volunteer Development Committee, Gold Coast Federal Credit Union
■ Traveler with a special passion for visiting and enjoying international destinations
